The Guardian - Life & Style • Feb. 10, 2026, 7:15 a.m.

We had to buy a new ticket after an air traffic control outage but the airline is giving endless excuses for not repaying us The day before my easyJet flight to Budapest last July, a UK air traffic control outage caused significant disruption at Gatwick. On my arrival at the airport check-in, easyJet staff refused to issue me with a boarding pass because a smaller aircraft, with fewer seats, had had to be substituted.

This left 35 passengers unable to board. Continue reading...

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